Moving Mountains, the luxury property management specialist in Steamboat Springs, Colorado, recently launched My Moving Mountains, a proprietary online solution that enables its guests to easily and thoroughly plan their ski vacations in advance of arrival and on their own time.
Moving Mountains’ expert concierge staff provides its guests with comprehensive pre-arrival services, assisting in making lift ticket, ski school, activity, restaurant and equipment reservations in advance. With the introduction of My Moving Mountains, guests can also realize that benefit on their own time by logging onto a private website and making arrangements when it is convenient for them.
“We like our guests to enjoy their Steamboat vacation to the fullest, without the hassles of having to stand in line for lift tickets or to make ski school arrangements,” said Moving Mountains President Robin Craigen. “We encourage our guests to work out the details of their vacation prior to arrival, allowing them to more fully enjoy the experience once they land in Steamboat.”
Up until now, guests typically would spend time on the phone with Moving Mountains’ Guest Services team or communicate through email to plan their trip details in advance. Now, guests have the added advantage of an interactive online interface to plan the ultimate vacation on their own schedule. It is proving to be an unbeatable combination.
“We are finding that many more of our guests are planning ahead since we introduced My Moving Mountains,” continued Craigen. “It has proven to be easy to use and yields outstanding results. Guests can log in and use it on their own time, in any time zone, with all the information that they need at their fingertips. When they get here to Steamboat, it’s all planned out, leaving more time for everything else.”
After logging onto My Moving Mountains, guests can easily navigate through a number of opportunities. Lift tickets can be purchased and waiting at the property. Ski school reservations can be made in advance, ensuring top instructors are secured. Reservations can be made at restaurants and for a bounty of activities ranging from hot air ballooning to in-home massage to snow tubing. Guests are even able to view a floor plan of the property they have reserved so they can decide sleeping arrangements in advance.
This season Moving Mountains celebrates 15 years of providing mountain enthusiasts its exceptional mountain homes and an optional Catered Chalet experience – a unique attribute that sets it apart from nearly all other lodging opportunities in North America. The Catered Chalet experience provides a complete package with lodging, meals and private vehicle transportation, removing day-to-day chores such as cooking, cleaning up after meals and shuttling to various activities. Guests enjoy gourmet meals, prepared, served and cleaned up by Moving Mountains’ professional chef staff, in the privacy of their vacation homes.